Ontario Strengthens Consumer Protection for New Home Buyers and OwnersPublished on February 03, 2021
Ontario Strengthens Consumer Protection for New Home Buyers and Owners
- Licensing new home builders and vendors;
- Expanding the existing Ontario Builder Directory to provide regulatory compliance and warranty information about thousands of builders and vendors across the province; and
- Implementing a formal complaints process for the conduct of new home builders and vendors.
"When our government passed the Rebuilding Consumer Confidence Act, 2020 last July, we committed to establishing a regulator for new home builders that works for the people of Ontario. Today's launch of the HCRA is another great example of our commitment to strengthening consumer protection for our province," said Lisa Thompson, Minister of Government and Consumer Services. "The HCRA will ensure that new home builders and vendors are held to professional standards and that all buyers and owners of new homes are well-informed and feel confident that their homes have been built properly."
The HCRA is designated under the New Home Construction Licensing Act, 2017. The creation of the HCRA as a separate authority addresses consumer concerns about potential conflicts of interest within Tarion, Ontario's new home warranty and protection program administrator.