Motion on Linguistically Appropriate Care Introduced at Queen’s Park

Published on October 27, 2021

Motion on Linguistically Appropriate Care Introduced at Queen’s Park

Motion aims to make Long-Term Care sector in Ontario more linguistically accessible


October 27th, 2021

[Queen’s Park] -Today, Natalia Kusendova, Member of Provincial Parliament for Mississauga Centre, introduced a Motion on Linguistically Appropriate Care to the Legislative Assembly. Building on the governments’ commitment to fix Long-Term Care, it seeks to encourage further strategies to improve the linguistic accessibility of Ontario’s Long-Term Care sector, fostering a better place to live, and a better place to work.

MPP Kusendova’s Motion proposed strategies to make Long-Term Care homes in Ontario more linguistically accessible for diverse linguistic minorities include methods of growing bilingual human capital through initiatives such as targeted educational programs, establishing immigration corridors, and addressing portability of interprovincial credentials for Personal Support Workers (PSWs). The Motion also calls for the provision of support for translation services, enhancing Francophone-specific data collection, and placing a greater emphasis on diverse language needs in residents’ nursing plans of care. Finally, the Motion encourages Long-Term Care homes that provide French-language services to seek a designation under the French Language Services Act.

"This Motion will help unlock Franco-Ontarians’ access to vital French language services within the long-term care sector.”, said Hon. Caroline Mulroney, Minister of Francophone Affairs. "This is also an opportunity to expand Ontario’s bilingual workforce, support existing French language services, and prioritize linguistics in long-term residents' plan of care.

"Our government is committed to fixing Long-Term Care.”, said Hon. Rod Phillips, Minister of Long-Term Care. “We are working with families, residents, frontline workers, and others to repair a sector that was neglected by successive governments. We are committed to building 30,000 net new beds by 2028, hiring 27,000 more health care workers over four years, and increasing the hours of direct daily care for residents to an average of four hours per resident, per day. MPP Kusendova’s Motion gives us one more tool we can use to improve our long-term care homes for our residents".

 “I am proud to be introducing a Motion which builds on our government’s Francophone Long-Term Care strategy from March of 2021, where 7 new Francophone Long-Term Care projects were announced.” said MPP Kusendova. “As a Registered Nurse, I believe it is important that our nursing leaders begin to actively incorporate language needs as part of the nursing plan of care. Studies show that the ability to communicate effectively with one’s care provider leads to better health outcomes and a better quality of life. My Motion seeks to encourage our nursing leaders to implement strategies for linguistically inclusive care into their daily care routines, to make Ontario a more linguistically accessible province.”



  • Ontario is committing to an average of four hours of direct care per day for our loved ones living in Long-Term care homes — an increase of nearly one and a half hours of direct care per resident. Ontario is the first province in Canada to take this important step.
  • Ontario is investing $933 million in 80 new Long-Term Care projects, which will lead to thousands of additional new and upgraded Long-Term Care spaces across the province, on top of the $1.75 billion already earmarked for the delivery of 30,000 new spaces over ten years. This is all a part of the government’s historic Long-Term Care Modernization Plan.
  • To care for the residents in these new homes and across the province, Ontario is investing nearly $5 billion over four years to hire more than 27,000 Long-Term Care staff, including nurses and personal support workers. This will help bring the province to an average of four hours of direct care per resident per day.
  • The province continues to take innovative steps to get Long-Term Care homes built, including modernizing its funding model, selling unused lands with the requirement that long-term care homes be built on portions of the properties, and leveraging hospital-owned land to build urgently needed homes in large urban areas.